Case study: Mitsubishi Ore Transport
We know just how difficult it can be to spend months at sea, isolated and away from your loved ones. That’s why we’re passionate about extending the digital comforts of home to the ends of the ocean. Being physically away from family and friends should not affect the well-being of seafarers. With Inmarsat's award-winning Fleet Hotspot, we’re introducing a flexible, easy-to-manage Wi-Fi hotspot for your vessel. There’s no need for crew to find a PC and wait in line to talk to their loved ones. They can simply log in from their laptop, tablet, or mobile phone from anywhere on the vessel at any time read a story to their children, or stream their favourite TV show from the middle of the ocean - anything becomes possible with Fleet Hotspot.
Powered by our industry-leading Fleet Xpress service, Fleet Hotspot provides a high-speed connectivity service to crew with the freedom to use their own devices. Using the service couldn’t be easier - crew manages their access whenever they need it. The self-service portal allows them to purchase packages with flexible payment options via credit or debit card, PayPal, or AliPay.
Fleet Hotspot high-speed internet access vouchers are a simple and easy way to reward and retain your crew. And with the new Fleet Hotspot voucher management dashboard, you can order batches of vouchers, set up monthly subscriptions, and have complete visibility of order history at any given time.
Fleet Hotspot is completely independent of your vessel’s bandwidth, so you can be assured you’ll have an uninterrupted connection to high-speed, always-on, business-critical bandwidth, with unlimited backup and 99.9% availability. Maintain your operations and never compromise on safety with the connectivity you can rely on for complete peace of mind. Upgrading standards of life at sea doesn’t need to be complicated, there’s no additional hardware, smartbox or company administration required.
As one of our customers Neil Giles, Chief Technical Officer, Petredec said, "There is a direct link between crew happiness and retention of the best crews. It’s a link that results in safer operations onboard multi-million-dollar assets, greater vessel efficiency, and business competitiveness.”
Enhance the value of your vessel competitiveness, and attract and retain talent by providing high-speed internet access to the next-generation of seafarers with Fleet Hotspot.
Inmarsat’s Fleet Hotspot has won the Mission to Seafarers Innovation Award at the Seafarers Awards Singapore 2022
"It was important for our seafarers to remain in contact with their family so that they stay in control of their lives and minimize missing out on important family events. We found Inmarsat’s Crew Xpress and Fleet Hotspot to be a perfect solution for our crew to stay connected to their loved ones from their own device while at sea."
