Set sail with complete confidence that your Fleet Xpress service will be maintained, repaired and supported anywhere in the world.

Maximise the performance of your investment

Get the best value from your investment in our high-speed, global Fleet Xpress broadband service with regular maintenance of your antenna and communication equipment through our Fleet Care service package. Fleet Xpress is our dual satellite network, combining the high data speeds of Ka-band with the proven reliability of L-band. With Fleet Care you can ensure that your vessel’s communication hardware remains in perfect condition regardless of how long you’ve owned the equipment. Helping you and your crew to maximise system performance and maintain the connectivity levels you pay for. Be confident that your vessel will always reach its operational potential, voyage after voyage, even after continuous exposure to the most extreme conditions.

Avoid unexpected repair costs and delays

Never be out of pocket or face unpredictable costly repairs and long delays in port. Schedule maintenance and repairs ahead of time. With a single point of contact directly with Inmarsat, there’s no need to waste time liaising with multiple suppliers. Preventative maintenance options include over 30 checks such as antenna and rack inspection, system tests and calibration, hardware upgrades, software updates, repairs and, where required, any basic user training. With no onboard repair costs, plan your budget and manage costs with one fixed monthly fee and a choice of two subscription plans that include warranty on equipment and parts, labour for onboard repairs and maintenance, and free travel costs to 80 major ports across the world*.

Certified Global Service Network

Our technical knowledge and over 40 years of experience are the backbone of our renowned Inmarsat Training Academy, ensuring you have access to the best fully trained and accredited engineers.

With remote health checks including analytics and diagnostics, our teams can ensure your system is running to its optimum, and all this whilst your vessel is still out at sea. Identify potential issues before they get worse and extend the operational life of your equipment.

But rest assured you’ll always be in reach of our engineers in person exactly when you need them. Access our global network based in over 185 ports including Rotterdam, Singapore and Houston. Maximise your time in port with our professionally certified teams on-standby day and night.

No matter what equipment manufacturer you choose, whether you own or rent your hardware, we have you covered with two different service levels options. 24/7/365 maintenance, repair and support, giving you one less thing to worry about.  

  • Global service network
    Over 185 listed ports, and managed warehouses in key location; Rotterdam, Singapore and Houston. Inmarsat’s global reach means you’re supported, wherever you sail.
  • Professionally certified engineers
    In addition to Inmarsat’s internally qualified service engineers, there are over 250 certified service partner engineers around the globe who are trained and certified by Inmarsat.
  • Single point of contact
    Fleet Care is fully managed end-to-end by Inmarsat, guaranteeing you seamless maintenance, repair and support, through a single point of contact.
  • Full coverage under a managed service
    With a service level agreement in place, and a wealth of value added benefits, including spare-part replacement, on-board fault finding and no extra travel costs to over 80 ports worldwide*, you’ll have one less thing to worry about.
  • Protect your investment
    Set sail for savings with a lifetime equipment warranty on purchased equipment and coverage for any hardware related value-added services, including labour costs for Fleet Edge migration or replacement.
    *Premium Plan only

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