Inmarsat named world’s leading inflight internet service provider for fourth consecutive year

Inmarsat, the world leader in global mobile satellite communications, has been crowned the ‘World’s Leading Inflight Internet Service Provider’ for the fourth year in a row at the World Travel Awards 2020.

The prestigious accolade was announced following a year-long search for the world’s top travel, tourism and hospitality brands, with the latest edition of the World Travel Awards attracting a record number of votes from across the world by industry professionals and members of the public.

Inmarsat once again retained its title in recognition of its market-leading GX Aviation and European Aviation Network (EAN) inflight broadband solutions, which enable airline passengers to browse the internet, shop online, stream videos, enjoy social media and more seamlessly during their flights. Inmarsat airline customers include Lufthansa, Qatar Airways, Air New Zealand, British Airways, Iberia, Singapore Airlines, AirAsia and Virgin Atlantic.

Philip Balaam, President of Inmarsat Aviation, said: “Last year was particularly challenging for the aviation industry, which faced its biggest crisis to date as a result of the global COVID-19 pandemic. In response, we have been working closer than ever with our airline customers, both old and new, to support their evolving needs as they navigate through the storm and head towards a future recovery. It is uplifting, therefore, to receive an award where the industry itself helped to determine the winner. This accolade reinforces our position as the global market leader and is dedicated to our talented employees and partners for their continued hard work and dedication over the past year, even in the toughest of circumstances.”

Inmarsat crossed a number of important milestones last year as part of its extensive, fully-funded technology roadmap. This included the commercial service introduction of GX5, Inmarsat’s most powerful satellite to date, last month. Conceived, designed and procured principally to meet the needs of aviation customers, GX5 delivers approximately twice the capacity of the entire existing GX satellite fleet (GX1-GX4) combined. It is essential to support rapidly growing demand for airline and business aviation connectivity in Europe and the Middle East.

Inmarsat’s technology roadmap will see seven further satellite launches by 2024: five in geostationary orbit - adding speed, capacity and resilience - and two in highly elliptical orbit, which will enable the world’s only commercial mobile broadband service in the commercially and strategically critical Arctic region.

Other highlights of 2020 included the development of an advanced new lightweight, low drag terminal for GX Aviation in partnership with GDC Technics and the launch of GX+ North America in collaboration with Hughes, bringing unrivalled inflight Wi-Fi to North American airlines and passengers.