Air Côte d’Ivoire boosts passenger experience with GX Aviation

Ivory Coast carrier Air Côte d’Ivoire’s new fleet of A320neo aircraft will enter into service in September 2020 carrying Inmarsat’s gold-standard GX Aviation inflight Wi-Fi connectivity, through an agreement with Inmarsat Partner SITAONAIR.

The airline is set to meet increasing passenger demand for the ultimate level of speed and seamless connection via SITAONAIR’s Mobile ONAIR  and Internet ONAIR portals, powered by award-winning GX Aviation.

SITAONAIR’s Mobile ONAIR, on top of enhanced Wi-Fi connections that GX Aviation provides, offers the airline and its passengers the best of both worlds. Passengers can enjoy a seamless mobile connection in the air, as on the ground, while increased connectivity bandwidth provides enhanced reliability.

Personalised content

Its Internet ONAIR portal provides the airline with a host of additional services with the potential for new ancillary revenue, as well as personalised content for its passengers.

René Decurey, Chief Executive Officer, Air Côte d’Ivoire, comments: “It’s true that passenger expectations are growing. There is also increasing pressure to provide tailored services that cover the breadth of our passengers’ needs and data consumption.

“As Air Côte d’Ivoire continues to concentrate on enhanced, new generation inflight connectivity services for true passenger satisfaction, SITAONAIR is the obvious, trusted partner to support our ambitions.”

Passenger satisfaction

Stephan Egli, Commercial VP Middle-East, Africa & Europe, SITAONAIR, adds: “Having previously deployed SITAONAIR’s Internet ONAIR solution over SwiftBroadband, the move to GX reflects Air Côte d’Ivoire’s dedication to delivering true passenger satisfaction that’s future-proofed.

“By offering mobile and Wi-Fi services onboard, SITAONAIR is able to provide an inflight connectivity service to passengers that delivers a unified, seamless and fast experience that costs less. SITAONAIR is proud to be Air Côte d’Ivoire’s long-term partner in this venture.”

For more information contact [email protected].