Inmarsat’s ground-breaking IsatHub service makes Latin American debut in Panama

  • IsatHub is the most powerful, portable solution available for connecting smart devices when beyond the reach of terrestrial mobile and fixed networks
  • Inmarsat partner MVS USA to offer new service in Latin America

29 August 2014 – Panama is to become one of the first countries in Latin America to offer Inmarsat’s transformational IsatHub service; the most powerful, personal smart device connectivity service, which enables users beyond the reach of terrestrial mobile and fixed networks to talk, text, access the internet and apps using their own smartphones and tablets.

Inmarsat, the leading provider of global mobile satellite services, launches commercial services for IsatHub worldwide in September 2014.

MVS USA, a leading Inmarsat distribution partner in Latin America with the ability to serve customers in nine different languages, unveiled the game-changing new service to clients today (29 August) at a special launch event at the Hard Rock Hotel Megapolis, Panama City. MVS’s local partner, Innovatio TSEM, a company providing tactical and operational solutions in telecommunications, security, energy and media, will provide IsatHub clients in Panama with 24/7 customer service, sales and technical support in Spanish. Innovatio TSEM operates from Panama, but also serves other countries in Central and South America and the Caribbean.

“Panama’s impressive growth rate, dollarized economy, the expansion of the Panama Canal now underway and the rising importance of Copa Airlines as a regional airline have combined to make the country an increasingly important hub for business, increasing the demand for advanced voice and data technologies, such as those offered by the new IsatHub service,” said Deborah Deffaa, Chief Executive Officer of MVS USA.

The new service is accessible via the Wideye iSavi terminal from Inmarsat’s manufacturing partner AddValue. A small, lightweight terminal (less than half the size of a standard laptop), iSavi can connect to any iPhone, iPad and/or iPod Touch or Android device via WiFi. Using the IsatHub control app on their smart device, users can gain access to the IsatHub service, allowing them to use both its data capabilities and dedicated high-quality voice line.

Once the IsatHub connection is established, it provides a personal and secure network up to 30m (100ft) from the terminal. The control app has additional features such as set-up assistance, full control over additional device access, as well as visibility of data usage from each device sharing the IsatHub connection.

The IsatHub voice app enables users to make and receive voice calls on their device via IsatHub’s dedicated high-quality voice line, as well as sending and receiving text messages, even if the device is for WiFi use only. The IsatHub control app and voice app can be downloaded from the App Store or Google Play.

“You could be a thousand kilometers from the nearest mobile network and still connect to the rest of the world for applications ranging from video calls to accessing your emails,” said Drew Brandy, Vice President of Strategy & Development, Inmarsat Enterprise. “For companies, this means that employees can stay productive and in contact regardless of whether they are in a mobile signal ‘blackspot’ or in an area simply not covered by a cellular or terrestrial network.”

IsatHub features the highest data rate of any equivalent service, with standard IP data up to 240/384kbps (send/receive) in addition to a dedicated, high-quality voice line.

IsatHub connects to the outside world via the award-winning Inmarsat-4 (I-4) mobile communications satellite constellation, which is used by governments, businesses, broadcasters, humanitarian agencies and many others to ensure voice and data connectivity on land, at sea and in the air, right across the world. The Inmarsat-4 fleet of satellites operates globally except for extreme polar regions, with an average availability of 99.9 per cent.

Local users of Inmarsat’s global mobile satellite communications solutions include; humanitarian aid organizations; journalists reporting from the field; companies operating in the mining, oil & gas, maritime industries; electricity utility companies; adventure tourism market; agriculture and other organizations whose activities take them to areas on land, air or at sea, where terrestrial communications are either unreliable or non-existent.

For further information

Jonathan Sinnatt
Director of Corporate Communications
Inmarsat
T: +44 (0)20 7728 1935
E: jonathan.sinnatt@inmarsat.com
Katie Potts
PR Manager
Inmarsat
+44 (0)20 7728 1492
E: katie.potts@inmarsat.com

About Inmarsat

Inmarsat plc is the leading provider of global mobile satellite communications services. Since 1979, Inmarsat has been providing reliable voice and high-speed data communications to governments, enterprises and other organizations, with a range of services that can be used on land, at sea or in the air. Inmarsat employs around 1,600 staff in more than 60 locations around the world, with a presence in the major ports and centres of commerce on every continent. Inmarsat is listed on the London Stock Exchange (LSE:ISAT.L). For more information, please visit www.inmarsat.com.

The Inmarsat press release newsfeed is on Twitter @InmarsatGlobal.

About MVS USA

MVS USA, a leader in mobile satellite communications for over 20 years, a founding Inmarsat Distribution Partner and global Iridium SP is paving the way in mobile to ground communications. As one of the largest Inmarsat partner in the world, MVS offers a wide array of products and solutions for its customers around the globe on air, land and sea. The MVS Global net reliably bridges the gap between mobile users on the go and their home base. The MVS international POP network provides advanced MPLS data network management, IP management, tele housing, equipment distribution and a team of experts work to bring solutions to our customers. Our network spans the globe as do our offices. We work globally and provide local support no matter where you are.