Fleet Xpress installation network expands to meet demand

15 June 2017: Inmarsat has boosted the number of ports where its ground-breaking Fleet Xpress service can be installed to meet extraordinary levels of demand.

Customers can now choose from 33 ports around the world, up from six, for complete service installation with a flat fee: 12 in Asia Pacific, 11 in the Europe, Middle East and Africa region, and 10 in the Americas, with all work undertaken by Inmarsat-certified engineers.

The expansion supports the rapid global adoption of Fleet Xpress, which seamlessly combines the power of Inmarsat’s Global Xpress network – the world’s only high-speed, globally available broadband service from a single operator – and its ultra-reliable L-band network.

Huge demand

“The demand for Fleet Xpress connectivity has been huge since the commercial service launch just over a year ago, calling for new installation ports across Asia, Europe and the Americas,” said Ronald Spithout, President, Inmarsat Maritime.

“The Fleet Xpress combination of high-speed broadband via Ka-band backed up by highly reliable L-band is transforming ship efficiency and crew welfare, and with the new installation network we are able to respond to the accelerating demand for the service.”

Over 10,000 ships are already committed to Fleet Xpress.

Prioritise expansion

Inmarsat will continue to prioritise the expansion of its global service capabilities in light of the surge in Fleet Xpress installations, which includes migration from Inmarsat’s Ku-based XpressLink service.

Thousands more vessels will require Fleet Xpress installation and servicing in the years ahead, as the industry shifts decisively towards high-speed broadband, data-heavy digital services and the Internet of Things (IoT). Extending the Inmarsat service network and the pool of experienced, skilled engineers available at the world’s busiest ports will ensure that installations keep pace with demand.

The support of hardware partners Cobham SATCOM and Intellian, and service agreements such as that recently announced with Radio Holland, are key to enabling fast industry transition to high-speed connectivity.

Flat fee charge

Inmarsat also continues to incentivise end-users and strategic partners to fast track Fleet Xpress installation and conversion. As part of this strategy, it has announced a flat fee charge of US$3,000 for every vessel that commits to a Fleet Xpress installation date by 31 December 2017 at either an existing key port or one of the newly identified ports. Inmarsat estimates that such a commitment could be worth up to US$5,000 per vessel to a prospective customer, because it effectively waives fees that would otherwise be levied for preparation, administration and activation, as well as installer travel costs and waiting time.

The company is also ensuring that those waiting to convert from FleetBroadband to Fleet Xpress can benefit from enhanced operations and crew communication immediately by offering a 20% subscription discount on FleetBroadband upgrades to 20GB or 40GB plans.

“The major expansion in installation services and these new incentives signal Inmarsat’s commitment to offer action rather than words in enabling shipping’s early digitalisation,” said Spithout. “The shift to Fleet Xpress is becoming decisive, consolidating Inmarsat’s position as the driving force in the global maritime sector for connectivity at sea.”