1.1. In addition to capitalised terms defined elsewhere in this Agreement, the following capitalised terms have the meaning given below.
“Affected Party” means a Party affected by a Force Majeure Event.
“Affiliate” means a person that directly, or indirectly through one or more intermediaries, Controls, is Controlled by or is under common Control with, another person.“Agreement” means this Master Supply Agreement, including the General Terms and Conditions, schedules, Product Data Sheets (which, for the avoidance of doubt, expressly include the Equipment Specific Terms), and any Inmarsat order forms accepted by Inmarsat, in each case as amended from time to time in accordance with Clause 14.1.
“Agreement” means this Master Supply Agreement, including the General Terms and Conditions, schedules, Product Data Sheets, and any Inmarsat order forms accepted by Inmarsat, in each case as amended from time to time in accordance with Clause 14.1.
“Business Day” means a day other than a Saturday or Sunday or public holiday in England.
“Charges” means the charges payable by Customer to Inmarsat pursuant to this Agreement.
“Confidential Information” means all information of a confidential nature disclosed in connection with this Agreement which: (a) has been identified as such whether in writing, orally or by another means and whether disclosed directly or indirectly; or (b) the Receiving Party should reasonably recognise as being of a confidential nature and which is disclosed by the Disclosing Party to the Receiving Party whether before or after the date of this Agreement including information relating to the Disclosing Party's business affairs, products, operations, processes, plans or intentions, product information, know-how, design rights, trade secrets and market opportunities.
“Control” has the meaning set out in section 1124 of the Corporation Tax Act 2010 (and the terms “change of Control”, “Controlling,” “Controlled by,” and “under common Control with” shall be construed accordingly).
“Customer” means the customer legal entity stated on an order form accepted by Inmarsat.
“Disclosing Party” means a Party disclosing Confidential Information.
“Effective Date” means the date of acceptance of the first order placed by Customer and accepted by Inmarsat.
“Force Majeure Event” means an event or circumstance beyond the reasonable control of an Affected Party, including strike, lock out or labour dispute, act of God, war, riot, civil commotion, malicious damage, compliance with a law or governmental order, rule, regulation or direction (other than as a result of an act or omission by the Affected Party), accident, breakdown or unavailability of plant, machinery or Inmarsat Network, fire, flood, storm, volcanic event, solar event, increased cost in obtaining workers, goods or transport, externally caused transmission failure or Satellite failure or Satellite launch failure or delay or Satellite malfunction which in every case is not reasonably foreseeable and is beyond the reasonable control and without the fault or negligence of the Affected Party.
“General Terms and Conditions” means the terms and conditions contained in Clauses 1 (Interpretation) to 18 (Governing Law) of this Agreement.
“Governmental Authorisation” means any approval, consent, licence, permit, waiver, or other authorisation issued, granted, given, or otherwise made available by or under the authority of any Governmental Body.
“Governmental Body” means any federal, state, local or other governmental authority or regulatory body entitled to exercise any administrative, executive, judicial, legislative, police or regulatory power in any jurisdiction.
“Initial Term” means 12 months.
“Inmarsat” means the Inmarsat entity identified on an order form accepted by Inmarsat.
“Inmarsat Indemnified Parties” means Inmarsat and any Affiliate of Inmarsat, and their respective officers, directors, employees, agents and sub-contractors.
“Inmarsat Network” means all or any part of the terrestrial or Satellite based communications networks over which the Products are provided, whether directly or indirectly owned or operated by Inmarsat or any of its Affiliates, or via or in conjunction with third parties.
“Intellectual Property” means all patents, rights to inventions, utility models, copyright and related rights, trademarks, service marks, trade, business and domain names, rights in trade dress or get-up, rights in goodwill or to sue for passing off, rights in designs, rights in computer software, database rights, topography rights, moral rights, rights in confidential information (including know-how and trade secrets) and any other intellectual property rights, in each case whether registered or unregistered and including all applications for and renewals or extensions of such rights, and all similar or equivalent rights or forms of protection in any part of the world.
“Operational Emergency” means a situation which, in the reasonable opinion of Inmarsat, acting in good faith, has caused or is likely to cause damage, unavailability, delay, interruption or interference to the Inmarsat Network or Space Segment.
“Parties” means Inmarsat and Customer or their permitted successors or assigns, and "Party" shall mean either of them, as applicable.
“Product” means a product specified on an order form accepted by Inmarsat, as further described in a Product Data Sheet. For the avoidance of doubt, “Equipment” as defined in Schedule 1 is Product, and the Equipment Specific Terms set out in Schedule 1 are a Product Data Sheet.
“Product Data Sheet” means a product data sheet which describes a Product, which can be found at https://www.inmarsatpartners.com or provided by Inmarsat upon request.
“Receiving Party” means a Party receiving Confidential Information.
“Satellite” means an object located beyond the Earth's atmosphere that is used for radio communications which is owned, leased and/or operated by or on behalf of Inmarsat or any of its Affiliates now or in the future, including subsequent generation satellites.
“Satellite Access Station” or "SAS" means a ground station interfacing with one or more Satellites, with an interface to the terrestrial network in support of any Product.
“Satellite Terminal” means a terminal suitable for operation with and use of the Products.
“SIM Card” means a subscriber identity module card which uniquely identifies a Satellite Terminal.
“Space Segment” means the Satellites and all other centralised infrastructure owned, leased, and/or operated by or on behalf of Inmarsat or any of its Affiliates to support the operation of the Satellites and the Products.
“Tax” means all taxes, levies, duties, costs, withholdings, deductions, imposts, or charges of equivalent effect imposed on by any Governmental Body, whether collected by withholding or otherwise and including without limitation U.S. Universal Service Fund contributions assessed by the U.S. Federal Communications Commission.
“Technological Fraud” means the fraudulent or unauthorised use of a Product, associated hardware and/or software, (including, as appropriate, the cloning of SIM Cards or core modules and the theft or other misuse of core modules, SIM Card identification numbers or Network Service Device authentication information).
“Term” means the term of this Agreement as determined in accordance with Clause 10.
1.2. In this Agreement: (i) a reference to a statute or a statutory provision is a reference to it as amended, extended or re-enacted, from time to time, whether before or after the date of this Agreement; (ii) a reference to a document is a reference to that document as modified or replaced from time to time, whether before or after the date of this Agreement; (iii) the singular includes the plural and vice versa (unless the context otherwise requires); (iv) a reference to a Clause or Schedule is a reference to a Clause of or a Schedule to, this Agreement (unless the context otherwise requires); (v) a “person” includes a natural person, company or unincorporated body (whether or not having separate legal personality), firm, association, joint venture, partnership, government, state or agency of state; (vi) a “company” includes a company, corporation or other body corporate, whatever and however incorporated or established; (vii) “in writing” includes email and fax except as provided for in Clause 13.1. (viii) headings are for convenience only and shall not affect its interpretation; and (ix) “includes” or “including” shall mean includes or including without limitation to the generality of the text to which it relates.
1.3. In the event of any ambiguity or inconsistency within this Agreement, it shall be resolved according to the following order of precedence where those items higher in the list shall take precedence over those items lower down: (i) General Terms and Conditions, (ii) Inmarsat Policies, (iii) Product Data Sheets, and (iv) any Inmarsat (but not Customer) order form accepted by Inmarsat.
2.1. Inmarsat shall supply the Products to Customer on the terms of this Agreement using personnel that are adequately experienced, trained, qualified and skilled.
2.2. Inmarsat shall provide system/network availability in accordance with the relevant Product Data Sheet.
2.3. Inmarsat shall use all reasonable endeavours to procure and maintain any Governmental Authorisations necessary to provide the Space Segment and operate its SASs for the provision of the Products and to comply with all statutes, regulations and requirements of any Governmental Body applicable to Inmarsat, provided always that the procurement or maintenance of Governmental Authorisations shall be at the reasonable discretion of Inmarsat in any country or flag state where the relevant authority imposes onerous financial, commercial or technical requirements as a condition of granting such Government Authorisations.
2.4. Inmarsat shall provide centralised customer and technical support to Customer on a twenty-four (24) hours a day, seven (7) days a week basis, which shall include an enquiry handling process. Inmarsat shall provide and charge at Inmarsat’s prevailing rates any other technical support as may be reasonably requested by Customer, subject to any resourcing or technical restraints.
3.1. Customer shall pay the Charges to Inmarsat, in accordance with Clause 4.
3.2. Customer shall comply with all reasonable security measures, as notified by Inmarsat from time to time, regarding Customer’s interfacing with Inmarsat’s and its Affiliates' infrastructure and interfacing with the Inmarsat Network. Such security measures shall include the provision of routers, firewalls and other equipment by Customer for the purpose of maintaining network security on managed network elements.
3.3. Customer shall comply with all applicable laws and regulations and requirements of any Governmental Body applicable to Customer, and shall not use the Products or knowingly permit them to be used: (i) for any unlawful, illegal, immoral, indecent, abusive, defamatory or fraudulent purpose; (ii) in a way that interferes with Inmarsat’s ability to provide products to its customers or avoids its obligation to pay for the Products; (iii) in any way that may violate or infringe the legal rights of any person (including any third party Intellectual Property); or (iv) in any way that may be in breach of any obligation of confidence or privacy.
4.1. The applicable Charges are set out at https://www.inmarsatpartners.com and/or notified to you by Inmarsat. The Charges, and the currency in which they are denominated, may be adjusted from time to time by Inmarsat at its discretion, upon 90 days’ written notice to Customer. Customer shall also pay such Tax as Inmarsat is obligated to add, impose or collect on or in relation to the Charges.
4.2. Inmarsat shall invoice Customer electronically for each Product in accordance with the terms set out at https://www.inmarsatpartners.com. Each invoice shall be due for payment (the “Payment Due Date”) thirty (30) days from the date of the invoice. Where a Payment Due Date falls on a day other than a Business Day, payment shall be made by the last Business Day immediately before the Payment Due Date.
4.3. Any payment to be made under this Agreement shall be made by electronic funds transfer directly to the bank account designated by Inmarsat in writing. Customer shall be solely responsible for the costs associated with such electronic fund transfers.
4.4. Customer may dispute the Charges in an invoice in good faith by notifying Inmarsat’s Global Customer Operations as soon as possible but no later than the Payment Due Date, and withhold payment of the disputed amount. Any such notice shall be in writing, shall include the reasons for the dispute and shall be sent in accordance with the provisions of Clause 15. Customer shall pay the undisputed amount of any invoice by the Payment Due Date.
4.5. Inmarsat shall have the right, for twelve months (or longer if required by law) following the date of an invoice, to issue an adjustment to an invoice in the event of the discovery of an error or adjustment affecting the invoice.
4.6. If Customer fails to pay an invoice by the Payment Due Date, Inmarsat may charge interest at a rate of the three (3) month US dollar London Inter‑Bank Offer Rate (LIBOR) (fixed by the British Bankers Association on the Payment Due Date or if not available another reputable source agreed between the Parties or failing which reasonably selected by Inmarsat) plus eight (8) percentage points per annum. Such interest shall accrue on a daily basis from the date following the Payment Due Date until actual payment of the overdue amount, whether before or after judgment. If Customer fails to pay an invoice within fourteen (14) days of Inmarsat providing written notice that Customer is in breach of its payment obligation, Inmarsat may vary the Payment Due Date and/or suspend this Agreement in whole or in part. If Customer fails to pay an invoice within thirty (30) days of Inmarsat providing written notice that Customer is in breach of its payment obligation, Inmarsat may terminate this Agreement in whole or in part.
4.7. From time to time, Customer will provide financial information as Inmarsat may reasonably request, to determine Customer’s continued creditworthiness. Inmarsat will treat all financial information provided to it by Customer as Confidential Information. If Inmarsat reasonably determines that Customer’s creditworthiness is insufficient to cover the full payment of all Charges, Inmarsat may require Customer to provide a financial guarantee in a form reasonably acceptable to Inmarsat in order for Inmarsat to continue to provide the Products. If Customer fails to provide the requested guarantee within twenty (20) Business Days following such request, Inmarsat may suspend the provision of the Products until such guarantee is provided.
5.1. Customer shall be liable for all Tax imposed on, or in respect of, the Products.
5.2. If any Tax becomes payable in respect of the Products, such Tax shall be for the account of Customer and Customer shall pay to Inmarsat such an amount as to yield to Inmarsat a net amount equal to the amount that, but for such Tax, would have been received by Inmarsat. Inmarsat shall provide, to the extent it is able, reasonable assistance to Customer to minimize the amount of any withholdings or deductions, including providing any relevant certification of its status as a non-resident of a jurisdiction or of its entitlement to benefits under a treaty.
5.3. If, and to the extent that, Customer pays any Tax and Inmarsat receives and retains the benefit of a refund of a Tax or credit against income tax imposed on its profits (whether in the United Kingdom or any other territory in which Inmarsat maintains a permanent establishment) or other tax liability which is attributable to the Tax paid by Customer (a “Tax Credit”), then Inmarsat shall reimburse such amount to Customer or, at Customer’s option, Customer may deduct the applicable amount from amounts payable to Inmarsat under this Agreement, provided Inmarsat is satisfied with the nature, amount and form of any such reimbursement, including the provision of Tax certificates to determine the amount of Tax withheld. Inmarsat shall be deemed to have received and retained the benefit of a Tax Credit when such a claim for such credit has been agreed and accepted by the relevant tax authority. A Tax Credit shall be deemed to arise to the extent that Inmarsat’s current year tax payments are lower than they would have been without the benefit of said Tax Credit. Use of Tax Credits shall be determined on a first-in, first-out basis.
5.4. Customer may identify a Tax Credit for which Inmarsat may be eligible and assist Inmarsat in claiming such Tax Credit. If Customer claims a reimbursement under this Agreement, Customer shall identify any such Tax Credit to Inmarsat and provide all necessary information and assistance to Inmarsat to claim such Tax Credit. Inmarsat shall use reasonable endeavours to claim Tax Credits so identified, save that Inmarsat is under no obligation to claim a Tax Credit or pursue a Tax Credit that has been denied by tax authorities beyond the normal representations of Inmarsat to such tax authorities. Inmarsat shall assist Customer in further pursuit of denied Tax Credits provided Customer bears all costs of external advice or representations to the tax authorities or other relevant levels of appeal.
5.5. In the event of an audit or other enquiry by any relevant tax authority related to Taxes or Tax Credits related to the Products provided by Inmarsat, the Parties shall provide such information to each other as may reasonably be regarded as necessary to comply with such audit, subject only to limitations imposed by law, confidentiality agreements with third parties, or where the information is commercially sensitive.
5.6. Save for Customer’s right to withhold disputed amounts pursuant to Clause 4.4 and any deduction or withholding of Tax in accordance with this Agreement, all amounts due under this Agreement shall be paid by Customer to Inmarsat in full without any set-off, counter-claim or withholding.
6.1. Subject to Clause 6.2, neither Party shall be liable on any basis, whether in tort (including negligence), breach of contract, breach of statutory duty, misrepresentation or otherwise, for direct or indirect loss of profit, loss of goodwill, business or business opportunity, revenue, anticipated saving or any other indirect or consequential loss or damage, arising under or in connection with this Agreement.
6.2. Nothing in this Agreement shall exclude or limit a Party's liability for: (a) death or personal injury to the extent resulting from its negligence; (b) that Party's fraud or fraudulent misrepresentation; or (c) any loss, liability or cost to the extent that it cannot be excluded or limited by law.
6.3. Except as set out in this Agreement, all conditions, warranties, terms and undertakings, express or implied, statutory or otherwise, in respect of goods or services (including the Products) provided under this Agreement are excluded to the fullest extent permitted by law.
6.4. Neither Party shall be liable to the other for loss suffered as a result of damage to, or corruption or loss of, data or information transmitted in connection with this Agreement.
6.5. Inmarsat shall not be liable on any basis, whether in tort (including negligence), breach of contract, breach of statutory duty, misrepresentation or otherwise, to Customer or any third party for any loss, damage, liability or expense arising from or in connection with any unavailability, delay, interruption or degradation in or to the Products or failure of its business or operational systems, save to the extent caused by gross negligence, wilful misconduct or fraud on the part of Inmarsat under or in connection with this Agreement or as expressly provided under this Agreement.
6.6. Excluding Customer’s obligation to pay Charges to Inmarsat, the aggregate liability of each Party (and their respective Affiliates) to the other Party (and its Affiliates) under or in connection with this Agreement, whether in tort (including negligence), breach of contract, breach of statutory duty, misrepresentation or otherwise, shall at all times be limited to the greater of: (i) an amount equal to the total payments which have fallen due to Inmarsat under this Agreement during the twelve (12) month period immediately preceding the event that gave rise to the claim; and (ii) [US$1 million (one million United States Dollars).
6.7. Customer acknowledges that Inmarsat cannot guarantee, and nor is it liable for, the security of information transmitted via the Inmarsat Network, and that Inmarsat does not warrant that the provision of any Product will be uninterrupted or error-free.
7.1. Customer shall indemnify the Inmarsat Indemnified Parties for any losses, liabilities, damages and costs (including reasonable legal costs) suffered by them which arise out of or in connection with:
(a) a claim by a third party due to the content of any transmission made using the Products provided to Customer, including any actual or alleged defamation, obscenity, indecency, infringement of Intellectual Property or breach of privacy or security;
(b) any failure by Customer to comply with any law or regulation applicable in respect of the Products or obtain or maintain any Governmental Authorisation that is required for use of the Products; and
(c) any act or omission of Customer resulting in loss of, or damage or degradation to, any of the Inmarsat Network or Space Segment or to a third party communications network.
7.2. Customer shall maintain either liability insurance from a reputable third party insurer or self-insurance in an amount sufficient to cover the indemnities which it has granted under this Agreement. Customer shall, upon request of Inmarsat, provide Inmarsat with evidence of such insurance or, as the case may be, net asset value that is sufficient to cover the indemnities granted under this Agreement.
7.3. With respect to any claim for damage or loss made by a third party against an Inmarsat Indemnified Party that is required to be indemnified by Customer hereunder, Customer shall, at its own expense, defend any such claim. Inmarsat (or, as the case may be, the Inmarsat Indemnified Parties) shall in connection with any such claim (i) give Customer reasonable notice of the receipt of the claim; (ii) at the cost of Customer, provide such cooperation to Customer as is reasonably necessary for the defence of the claim, including, without prejudice to the generality of the foregoing, the filing of all pleadings and other court processes, the provision of all relevant information and documents, and providing reasonable access to relevant employees; and (iii) not make any admissions, settlements or compromises without the prior written consent of Customer.
7.4. If, in the event of any claim subject to Clause 7.3, applicable law does not permit Customer to defend the claim as contemplated herein, then Inmarsat shall conduct its defence under instructions from Customer and not make any admissions, settlements or compromises without the prior written consent of Customer.
8.1. Without prejudice to any right of termination contained herein, Inmarsat may at any time during the Term bar or suspend any Satellite Terminal(s), (or any SIM Card, as applicable) in any country or countries:
(a) where Inmarsat has a right to terminate the Agreement pursuant to Clauses 10.2(a) or (b);
(b) if Inmarsat is instructed to do so by a Governmental Body. At the reasonable request of Customer Inmarsat shall, to the extent permitted by law and the relevant Governmental Body, provide Customer with evidence of such instruction by the Government Body;
(c) if Inmarsat has reason to believe that Customer is abusing a Product or using it fraudulently or unlawfully or is failing to provide complete and accurate information; or
(d) if Inmarsat has reason to believe that the Satellite Terminal or its use or operation may adversely affect the Inmarsat Network or Inmarsat’s ability to provide any of its products.
8.2. In the circumstances set out in Clauses 8.1(a) to (d), Inmarsat shall use reasonable endeavours to provide Customer with prior notice of the barring or suspension of a Satellite Terminal or SIM Card. Inmarsat may however bar or suspend any Satellite Terminal or SIM Card without such prior notice if required by any law or regulation, or if in Inmarsat’s reasonable opinion any delay in barring the Satellite Terminal or SIM Card may cause loss or damage (including loss of reputation) to Inmarsat.
9.1 Inmarsat may withdraw any Product, provided always that Inmarsat shall, other than in the case of an Operational Emergency or for the purpose of necessary commercial spectrum management, provide no less than twelve (12) months’ prior written notice to Customer or such other period of notice as may be agreed in writing between the Parties.
10.1. This Agreement begins on the Effective Date and, unless terminated in accordance with its terms, shall continue for the Initial Term and indefinitely after that until the expiration of all orders placed by Customer and accepted by Inmarsat. Each order for a Product may have its own service term, as set out in the order and/or the Product Data Sheet. On expiration or termination of this Agreement, all orders for Products will automatically terminate.
10.2. Either Party (the "Initiating Party") may terminate this Agreement in whole or in part (including in respect of one or more Products) with immediate effect by notice in writing to the other Party (the "Breaching Party") on or at any time after the occurrence of any of the following events:
(a) a material breach of this Agreement by the Breaching Party which is not capable of remedy;
(b) a material breach of this Agreement by the Breaching Party which is capable of remedy but which the Breaching Party fails to remedy within thirty (30) days of notice of the breach being provided by the Initiating Party;
(c) an order is made or an effective resolution is passed for the dissolution of or winding up of the Breaching Party unless for the purposes of an amalgamation, merger or restructuring;
(d a lien holder takes possession or a receiver is appointed over the whole or a material part of the undertakings or assets of the Breaching Party;
(e) the Breaching Party becomes insolvent or makes any special arrangements, composition or assignment for the benefit of its creditors, or is the subject of a voluntary or involuntary filing under the insolvency or bankruptcy laws of any jurisdiction; or
(f) an administration order is made in relation to the Breaching Party or the Breaching Party makes an application to a court of competent jurisdiction for protection from its creditors generally.
10.3. Inmarsat may terminate this Agreement with immediate effect by notice in writing to Customer on or at any time after a change of Control of Customer.
10.4. Either Party may terminate this Agreement if a Force Majeure Event occurs in accordance with the provisions of Clause 13.
11.1. Termination of this Agreement does not affect a Party's accrued rights and obligations as at the date of termination.
11.2. Each Party's further rights and obligations shall cease immediately on termination except that the provisions of Clauses 1, 4, 5, 6, 7, 11, 12, 14, 15, 16 and 18 shall survive termination, as shall those other Clauses the survival of which is necessary for the interpretation or enforcement of this Agreement.
11.3. In the event of termination of this Agreement, Inmarsat may invoice all Charges accrued and all invoices issued by Inmarsat under this Agreement shall become immediately due and payable by Customer, together with any interest accrued pursuant to the terms of this Agreement.
11.4. Upon termination of this Agreement each Party shall, at the instruction of the other Party, return to the other Party or destroy all material containing any Confidential Information of the other Party.
12.1. The Parties shall use all reasonable endeavours to resolve any dispute amicably, which shall include the escalation of such dispute to senior management who shall meet to discuss the resolution of such dispute in good faith within fifteen (15) Business Days of written notice being provided requesting such meeting and setting out the relevant particulars of the dispute.
12.2. Subject to Clauses 12.1 and 12.3, any dispute, controversy or claim arising out of or in connection with this Agreement, including any question regarding its existence, termination, breach or validity, shall be referred to and finally resolved by arbitration under the London Court of International Arbitration (LCIA) Rules presently in force (the “Rules”), which Rules are deemed to be incorporated by reference into this Clause. The appointing authority shall be the LCIA. Unless otherwise agreed by the Parties, the number of arbitrators shall be three (3) (of whom each Party shall select one (1) and the third shall be agreed by the other two (2) arbitrators). The language of the arbitration shall be English and the seat, or legal place, of arbitration shall be, and all of its hearings shall take place in, London, England. Any arbitration award rendered in accordance with this Clause shall be final and binding on the Parties. The Parties waive irrevocably their right to any form of appeal, review or recourse to any state court or other judicial authority, insofar as such waiver may be validly made. The costs of arbitration shall be borne as the arbitrators direct.
12.3. Notwithstanding Article 25.3 of the Rules, either Party may apply to any state court or other judicial authority for interim or conservatory measures at any stage prior to, or after, the commencement of an arbitration under Clause 12.2. Each Party irrevocably waives any objections to the jurisdiction of any court referred to in this Clause 12.3.
13.1. Except for completing any payment obligations, if the Affected Party is prevented, hindered or delayed from or in performing any of its obligations under this Agreement by a Force Majeure Event, then the Affected Party’s obligations under this Agreement will be suspended for as long as the Force majeure Event continues and to the extent that the Affected Party is so prevented, hindered or delayed.
13.2. If the Force Majeure Event continues for more than six (6) months starting on the day the Force Majeure Event starts, a Party may terminate this Agreement by giving not less than thirty (30) days' prior written notice to the other Party.
14.1. During the Term and after termination or expiration of this Agreement for any reason the Receiving Party:
(a) shall keep the Confidential Information confidential;
(b) may not disclose the Confidential Information to another person except with the prior written consent of the Disclosing Party or in accordance with this Agreement, including Clauses 14.2 and 14.3; and
(c) may not use the Confidential Information for a purpose other than the performance of its obligations under this Agreement.
14.2. During the term of this Agreement the Receiving Party may disclose the Confidential Information to the following to the extent reasonably necessary:
(a) its employees for the purposes of this Agreement;
(b) third parties as required to comply with applicable law or regulation including that of any Governmental Body or regulatory authority (including any recognised listing or securities authority) or as required as part of a debt financing or financial restructuring process;
(c) its professional advisers and contractors; or
(d) rescue agencies for the purposes of assisting in distress and safety missions
(each a "Recipient"), provided that the Receiving Party shall make each Recipient aware of and ensure compliance with the Receiving Party's obligations of confidentiality under this Agreement as if the Recipient was a party to this Agreement. In addition, Inmarsat may disclose Confidential Information to third parties in connection with national or international accident investigations or safety improvements activities.
14.3. Clauses 14.1 and 14.2 do not apply to Confidential Information which (a) comes into the public domain other than through a breach of this Agreement by the Receiving Party or a Recipient, (b) can be shown by the Receiving Party to the Disclosing Party's reasonable satisfaction to have been known by the Receiving Party before disclosure by the Disclosing Party to the Receiving Party, or (c) subsequently comes lawfully into the possession of the Receiving Party from a third party without any obligation of confidentiality.
14.4. Upon request from the Disclosing Party the Receiving Party shall promptly return to the Disclosing Party or destroy (as requested) all copies of Confidential Information, except that the Receiving Party may retain that Confidential Information required to be retained by it pursuant to applicable law.
14.5. Without limiting the generality of Clause 14.2 (b) above, either Party may disclose all or part of the terms of this Agreement to the extent required by applicable law, a court of competent jurisdiction or by a Government Body or the requirements of any recognised listing or securities filing authority should that Party seek such listing or filing for itself or, if part of a wider group of companies, should its direct or indirect parent company so seek such listing or filing.
14.6. Notwithstanding the rest of this Clause 14, Inmarsat may provide Customer Confidential Information to Inmarsat’s Affiliates only as reasonably required for Inmarsat’s legitimate business purposes, provided that Inmarsat maintains the confidential nature of the Confidential Information in accordance with this Clause 14.
14.7. Inmarsat shall have in place a policy to ensure that Confidential Information disclosed by Customer to Inmarsat in accordance with the provisions of this Agreement is held in a manner that reflects Inmarsat’s obligations under relevant competition laws.
14.8. Inmarsat shall be entitled, without restriction or the need to obtain Customer’s prior consent, to publicise the fact that Customer is a customer of Inmarsat. Except for this, neither Party will make any public announcement or issue any press release concerning this Agreement or the transactions contemplated under this Agreement without the other Party’s prior written consent, such consent not to be unreasonably withheld or delayed.
15.1. Any and all notices required or permitted to be given under this Agreement will be in writing in the English language and will be sufficiently given when delivered (a) by hand, (b) by registered mail, postage prepaid, return receipt requested; (c) by facsimile transmission, or (d) by email, addressed to the recipient set out below or such other address as may be notified by a Party to the other from time to time. Notice given by hand shall be deemed given the same day. Notice given by post shall be deemed to have been given three days after the date of posting. Notice given by fax shall be deemed given when transmitted provided that the sender shall have received a transmission report confirming correct transmission. Any communication by electronic mail shall be deemed to have been made on the Business Day on which the notice is first stored in the other Party’s electronic mailbox.
Inmarsat Legal Department
99 City Road, London United Kingdom, EC1Y 1AX
Fax: +44 20 7728 1612
Copy to: Alison Horrocks
99 City Road, London, United Kingdom, EC1Y 1AX
Fax: +44 20 7728 1612
Contact details notified to Inmarsat
This Clause does not apply to permit the use of fax or email for the service of any proceedings or other documents in any legal action or, where applicable, any arbitration or other method of dispute resolution or the delivery of a notice of termination.
16.1. Amendments. Inmarsat may amend an Inmarsat Policy or Product Data Sheet upon at least ninety (90) days’ prior written notice (which may be provided by email and/or via the Inmarsat portal), except in the case of an Operational Emergency, in which case Inmarsat may make any necessary amendment and provide notice of any amendment to Customer as soon as is reasonably practicable following the amendment. Save where otherwise expressly permitted hereunder, the terms and conditions set out in this Agreement may not be amended or modified in any manner except by agreement in writing signed by both Parties.
16.2. Sub-contractors. Inmarsat will be entitled to sub-contract any of its obligations to a third party, provided that Inmarsat shall remain responsible for the acts and omissions of any sub-contractor in connection with the performance of Inmarsat’s obligations under this Agreement.
16.3. Assignment. Subject to clause 16.2, neither Party may assign, novate, subcontract, charge, transfer or otherwise dispose of this Agreement or any rights or obligations under it without the written consent of the other Party (which consent shall not be unreasonably withheld or delayed), except that Inmarsat may assign or novate any and all rights and obligations hereunder to any Inmarsat Affiliate.
16.4. Waiver. A failure of either Party to exercise, a delay in exercising or partial exercise of, a right or remedy provided by the Agreement or by law will not constitute a waiver of the right or remedy by that Party, a waiver of other rights or remedies or a further exercise of the right or remedy. No single or partial exercise of a right or remedy provided by this Agreement or by law prevents a further exercise of the right or remedy or the exercise of another right or remedy.
16.5. Entire Agreement. This Agreement constitutes the entire agreement between the Parties and supersedes any prior understandings and communications, whether written or oral, between the Parties relating to the matters addressed herein. Each Party acknowledges that, in entering into this Agreement, it does not rely on any representation, warranty or other provision except as expressly provided in this Agreement and that all conditions, warranties or other terms implied by statute or common law are excluded to the fullest extent permitted by law. Each Party agrees that it shall have no remedies in respect of any (non-fraudulent) statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this Agreement, and no claim for innocent or negligent misrepresentation based on any statement in this Agreement.
16.6. Invalidity. Should any provision of this Agreement be found to be invalid, illegal or unenforceable under the laws of any relevant jurisdiction in any respect, the invalid, illegal or unenforceable aspects of such provision shall be given no effect and shall be deemed not to be included in this Agreement without invalidating any of the remaining provisions of this Agreement. The Parties shall forthwith enter into good faith negotiations to amend this Agreement in such a way that, as amended, is valid, legal, enforceable and, to the maximum extent possible, reflects the intended effect of the invalid, illegal or unenforceable provision.
16.7. Relationship of Parties. The Parties intend that the relationship created between them by this Agreement shall be as independent contractors. This Agreement is not to be construed in any way as creating any partnership, principal‑agent, master‑servant, joint venture or other similar relationship between the Parties. Except as expressly authorised under this Agreement, Customer will not resell or otherwise make available Products to any third party.
16.8. Rights of Third Parties. A third party that is not a Party to this Agreement has no rights under the Contracts (Rights of Third Parties) Act 1999 or otherwise to enforce any term of this Agreement, except that an Inmarsat Indemnified Party may enforce the rights and benefits granted to it under this Agreement. The rights of the Parties to terminate, rescind or agree any amendment, waiver or settlement under this Agreement are not subject to the consent of any other person.
16.9. Network Data. In supplying the Products, Inmarsat collects certain data from the Inmarsat Network and the Satellite Terminals which connect to the Inmarsat Network, including without limitation set-up, environmental, location, technical, operational and other data (“Network Data”). Inmarsat may use such Network Data (excluding any personal data or the contents of any transmissions) whenever collected on a standalone or aggregated basis (including in conjunction with any other data), for its business purposes (such as to provide, develop and improve Inmarsat’s products and the Inmarsat Network) and/or to be shared or sold to third parties. Inmarsat shall also be entitled to associate such Network Data with the identity of the customer and/or details of the vessel or aircraft on which the Satellite Terminal is located and disclose the same.
17.1. Customer shall comply with all applicable laws, statutes, regulations and codes relating to anti-bribery and anti-corruption, including to the Bribery Act 2010 and the US Foreign Corrupt Practices Act (“Relevant Requirements”).
17.2. Without prejudice to the generality of the foregoing, Customer shall:
(a) not engage in any activity, practice or conduct which would constitute an offence under sections 1, 2 or 6 of the Bribery Act 2010 if such activity, practice or conduct had been carried out in the UK;
(b) have and shall maintain in place throughout the term of this Agreement its own policies and procedures, including to adequate procedures under the Bribery Act 2010, to ensure compliance with the Relevant Requirements, and will enforce them where appropriate;
(c) promptly report to Inmarsat any request or demand for any undue financial or other advantage of any kind received by Customer in connection with the performance of this Agreement; and
(d) immediately notify Inmarsat (in writing) if a foreign public official becomes an officer or employee of Customer or acquires a direct or indirect interest in Customer (and Customer warrants that it has no foreign public officials as officers, employees or direct or indirect owners at the date of this Agreement).
17.3. For the purposes of this Clause 17, the meaning of adequate procedures and foreign public official whether a person is associated with another person shall be determined in accordance with section 7(2) of the Bribery Act 2010 (and any guidance issued under section 9 of that Act), sections 6(5) and 6(6) of that Act and section 8 of that Act respectively. For the purposes of this Clause 17, a person associated with Customer includes any subcontractor of Customer.
18.1. The construction, validity and performance of this Agreement and all matters arising from or connected with it are governed by and construed in accordance with the laws of England without regard to its conflict of laws provisions.
18.2. If so requested in writing by Inmarsat, Customer shall, within thirty (30) days of such request, appoint an agent for service of process or any other document or proceedings in England in relation to the subject matter of this Agreement, and shall notify Inmarsat forthwith. The address of Inmarsat for service of such process and any other such document or proceedings shall be those specified in Clause 15 (Notices), unless and until any alternative addresses are notified to Customer for that purpose.
“Equipment” means any equipment supplied by Inmarsat under this Agreement. For the avoidance of doubt, Equipment is a Product for the purposes of this Agreement, and these Equipment Specific terms are a Product Data Sheet.
2. Delivery/Freight Charges/Risk of Loss
2.1. Unless otherwise agreed to by the Parties prior to shipment, all Equipment purchased, rented or leased by Customer will be shipped FCA [Inmarsat location] (INCOTERMS 2010). Customer will pay all costs incurred by Inmarsat to ship the Equipment to Customer’s designated location. Equipment will be deemed delivered to Customer upon passing of the Equipment to a carrier. Inmarsat will endeavor to comply with the delivery terms reasonably requested by Customer.
3. Partial Shipments
3.1. Customer agrees to accept partial shipments unless otherwise specified in advance, particularly in cases where the Equipment is temporarily out of stock. In the event that ordered Equipment is not available, Inmarsat will maintain a backorder list compiled by date. As backordered Equipment is received from the Supplier, Inmarsat will fill orders based on age of order. Customer is responsible for shipping charges for each partial shipment.
4.1. Title to the Equipment will transfer from Inmarsat to Customer upon later of Inmarsat’s receipt of the full sale price and any applicable taxes, fees, and freight and other charges and placement by Inmarsat (or by the manufacturer if drop shipped) of the Equipment with the carrier for shipment to Customer. Until such time, Inmarsat will retain title to the Equipment and have a security interest therein. Customer will keep Equipment to which Inmarsat has retained title free from any liens, charges, claims or encumbrances and will execute all such documents as may be reasonably required by Inmarsat to evidence or perfect its security interest.
5. Inspection and Acceptance
5.1 Customer has the right to inspect Equipment that has been tendered for acceptance. Customer may require Inmarsat to repair or replace nonconforming Equipment at no additional charge. Customer must exercise its rights under this Paragraph within thirty (30) days after: (i) receipt of the Equipment; or (ii) the earlier of when a defect is discovered or should have been discovered; provided, however, that Customer must exercise the rights under this Paragraph before any substantial change occurs in the condition of the defective item, unless the change is due to the defect in the item.
6. Refunds/Restocking Fees
6.1. There will be no refunds for used Equipment returned to Inmarsat. If Customer returns unused Equipment to Inmarsat in its original package, in its original condition, and within thirty (30) days of delivery, Inmarsat will refund to Customer eighty five percent (85%) of the purchase price, the remaining fifteen percent (15%) of the purchase price representing a restocking fee. Customer will bear all shipment and insurance costs related to such return shipment. Any returns must be coordinated through Customer’s Account Manager.
7. Liability for Data Use
7.1. Customer shall be fully liable for payment for any and all data charges accrued through the use of the Equipment [by its Service Providers and/or Subscribers]. It is the sole obligation and responsibility of Customer to ensure that all Equipment and associated computer hardware and software are properly configured (including with respect to any services with which they are used) and that only authorized users are permitted access to the Equipment. No credits or refunds will be provided by Inmarsat for data (or voice) usage that is alleged to be accidental, inadvertent, or unauthorized.
8.1. Inmarsat warrants that the Equipment will be free from material defects in workmanship and materials for a period of one year. Where permitted, Inmarsat shall pass on to Customer any additional warranty period that Inmarsat receives from the Equipment manufacturer beyond the one-year Inmarsat warranty.
8.2. Inmarsat also warrants that any used or refurbished Equipment will be free from material defects for a period of thirty (30) days.
8.3. The warranty periods referred to in Paragraphs 1, 8.2 and 8.6 will commence at the time of delivery of the Equipment pursuant to this Agreement.
8.4. Subject to the terms of this Schedule, Inmarsat will during the warranty period where a valid warranty claim has been raised, at its sole option either repair or replace the nonconforming Equipment containing material defects in workmanship and materials. If Inmarsat determines that neither repairing nor replacing the Equipment is commercially reasonable upon return of the Equipment to Inmarsat, refund all sums paid by Customer to Inmarsat with respect to the nonconforming Equipment. Subject to the terms of this Schedule, the remedies set out under this Paragraph 8 are Customer’s sole remedy in the event of a warranty claim.
8.5. All repairs on warrantable defects within the warranty period will be performed by Inmarsat at no charge. For the avoidance of doubt, only the parts and labor directly related to the specific warranty-covered repair shall be free of charge. Any additional labor necessary to complete the repair that is unrelated to the direct warranty repair shall be Customer’s responsibility to pay.
8.6. Once a warranty repair has been completed, Inmarsat shall provide a ninety (90) day warranty on such repair and shall provide repairs on any non-warranty Equipment repair where the fault is caused by the replaced or repaired part. For any repairs requested after the warranty period, Inmarsat will provide a quote for such repairs and if the quote is accepted and the work authorized by Customer, the repairs will be performed at Customer’s expense.
8.7. The warranty under this Paragraph 8 does not extend to any defect resulting from the Equipment being altered, improperly installed by a third party or which fails or is damaged after delivery due to accident, act of God, shipment or handling, or due to storage, operation, use, or maintenance in a manner or environment which does not conform to the Equipment manufacturer's instructions or specifications provided by Inmarsat to Customer from time to time.All warranties offered by Inmarsat are a “back-to-base” warranty, such that Customer will bear the transportation cost of returning any nonconforming or defective Equipment to Inmarsat’s designated premises and also the transportation cost of returning the Equipment following a repair from Inmarsat’s designated premises to Customer’s premises. If Customer requires an Inmarsat technician to travel to Customer’s location to perform warranty services, Customer will be responsible for all costs associated with the travel including, but not limited to, transportation costs, living expenses, etc. Inmarsat will provide a written estimate of travel costs upon request.
8.8. All warranties offered by Inmarsat are a “back-to-base” warranty, such that Customer will bear the transportation cost of returning any nonconforming or defective Equipment to Inmarsat’s designated premises and also the transportation cost of returning the Equipment following a repair from Inmarsat’s designated premises to Customer’s premises. If Customer requires an Inmarsat technician to travel to Customer’s location to perform warranty services, Customer will be responsible for all costs associated with the travel including, but not limited to, transportation costs, living expenses, etc. Inmarsat will provide a written estimate of travel costs upon request.
9. Operating Procedures
9.1. Customer shall [and shall procure that its Service Providers and Subscribers shall] comply with all procedures (“Procedures”) established by such third parties that supply the Equipment to Inmarsat, as may be provided and/or modified from time to time. Inmarsat shall provide Customer with the applicable Procedures upon execution of the Agreement and at any time when the Procedures are modified. Inmarsat will not be liable for Customer’s use of the Equipment in a manner inconsistent with the Procedures.
9.2. Customer shall not [and shall procure that its Service Providers and Subscribers shall not] modify the Equipment in a manner that infringes the Procedures or would otherwise alter the transmission characteristics of the Equipment.
9.3. In the event that Customer desires to connect its infrastructure to the Inmarsat Network or the network of Inmarsat’s Suppliers, it shall comply in full with any and all performance criteria established by Inmarsat and/or its Suppliers. Customer shall request copies of any relevant performance criteria from Inmarsat prior to establishing any such connection.
10.1. Nothing in these Equipment Specific Terms shall serve to exclude or limit any statutory right that cannot be excluded or limited by law.
11. Rental Equipment
11.1. Inmarsat will retain title to any and all Equipment that is rented or leased to Customer.
11.2. Unless otherwise agreed, all rental Equipment will be shipped FCA Inmarsat’s warehouse (INCOTERMS 2010) to Customer’s designated premises.
11.3. Customer agrees, at Customer’s sole expense, to: (i) insure such Equipment against loss by fire, theft and any other casualty covered by standard fire and extended coverage insurance, for the full current replacement value; (ii) keep the Equipment free and clear from all adverse liens, security interests and encumbrances; (iii) provide a proper and suitable environment (including adequate power and appropriate temperature control) for the Equipment, in accordance with Inmarsat and/or the manufacturer’s specifications (and any failure to provide such proper and suitable environment will void any warranty on the Equipment); (iv) keep the Equipment clearly labeled as property of Inmarsat, in good order and repair and comply with any maintenance instructions given by Inmarsat, (v) not transfer the Equipment or all or part of Customer’s interest therein; and (vii) return the Equipment to Inmarsat at the end of the rental term in good condition, normal wear and tear excepted.
11.4. Inmarsat may charge Customer and Customer will pay Inmarsat for the fair market value of the Equipment, in its reasonable determination, if Customer fails to return the Equipment to Inmarsat within thirty (30) days of the end of the rental term.
11.5. Any breach by Customer of this Paragraph 11 shall entitle Inmarsat to enter Customer’s premises where the Equipment is reasonably believed to be located, and remove such Equipment without any legal process or notice, and without being liable for trespass or damage, and to declare all amounts remaining unpaid to be immediately due and payable by Customer.
12. Equipment Installation and Maintenance
12.1. It is Customer's sole obligation and responsibility to ensure that all Equipment and associated computer hardware and software are properly configured with respect to the Products being used and that only authorized users are permitted access to the Equipment.
12.2. Customer shall at all times comply with the standards, operating procedures, and requirements required by Inmarsat for the Equipment installation and operating environment. Customer's responsibilities under this Paragraph include, but are not limited to the provision at Customer's expense of suitable accommodation, foundations, environment and essential services (including suitable electric power and earthing arrangements at points and with connections specified by Inmarsat) at Customer’s premises, to enable Inmarsat to provide the Products. Additionally, Customer understands and agrees that the power supply to the antenna should always be connected onboard and, where applicable, the crew shall not be allowed to switch this off without noticing Inmarsat in advance.
13. Software License and Intellectual Property
13.1. Effective upon delivery, Inmarsat herein grants to Customer a fully paid, non-exclusive, non-sublicensable and non-transferable license and/or sublicense to use the software provided with the Equipment, including any third-party software (the “Software”), for as long as Customer is entitled to use the Equipment.
13.2. Customer may use the Software only in machine-readable, object code form. Third party software may be subject to additional terms and conditions described in the applicable third party software user documentation, and to the extent that those terms conflict with this Paragraph 13, the third party terms will prevail.
13.3. Customer may use the Software only for internal purposes and only in connection with the Equipment and other Products provided by Inmarsat. Customer may not assign, transfer, pledge, rent, share, copy or sublicense any of the Software. Customer may not reverse engineer, decompile or otherwise attempt to discover the source code of the Software.
13.4. If the Customer using the Equipment or Software is the U.S. Government, then the following restrictions apply:
(a) the Software provided is software developed at private expense and is not in the public domain;
(b) the Software is provided to non-Department of Defense government agencies with RESTRICTED RIGHTS and its supporting documentation is provided with LIMITED RIGHTS. Use, duplication, or disclosure by the Government is subject to the restrictions as set forth in subparagraph "C" of the Commercial Computer Software - Restricted Rights clause at FAR 52.227-19; and
(c) in the event the Software is provided to a Department of Defense government agency, the Government's rights in the Software, supporting documentation, and technical data are governed by the restrictions in the Technical Data Commercial Items clauses at DFARS 252.227-7015 and DFARS 227.7202.
13.5. Other than as specifically set forth in this Paragraph 13, no licenses or any rights of any kind under any patent, copyright and rights to create derivative works, trademark, trade secret, service mark, mask works or other form of intellectual property (collectively “Intellectual Property Rights”) are granted by either Party or are to be implied by this Agreement.
This website, www.inmarsat.com, is operated by Inmarsat plc ("We"). We are registered in England and Wales under company number 4886072 and have our registered office at 99 City Road, London, EC1Y 1AX, which is also our main trading address. We are a public limited company and are listed on the London Stock Exchange. Our VAT number is GB 730 934 930.
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.
From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.
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We have a license to U.S. Patent Numbers 5,960,074 and 6,445,777.
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Please email firstname.lastname@example.org with details of your publishing requirement.
Distributors of Inmarsat services and solutions are invited to apply to join our Connect programme (and thereby become Connect Partners), which they can do by completing our online application form.
Membership of Connect allows Connect Partners to enter into a Trade Mark Licence Agreement ("TMLA") with us so that they can use our trade mark and logo. Use of our trade mark and logo taken from our site without a signed TMLA in place is prohibited.
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All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
Whenever you make use of a feature that allows you to upload material to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy. You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.
Any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site. We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with the content standards set out in our Acceptable Use Policy.
If you have said yes to receiving email alerts then you agree that your personal data can be held by Inmarsat on a database for the purpose of communicating with you about Inmarsat's network and services, and for the provision of offers of related services that Inmarsat believes may be of interest to you.
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By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.
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Please note that, in addition to owning the domain name www.inmarsat.com, we have registered many other forms of generic top level domain names and country code top level domain names together with the Inmarsat second level domain name, and similar domain names likely to be confused with these names or associated with Inmarsat. We are continuing to register such domain names. We will take legal action against anyone who attempts to register any domain name using the word Inmarsat in it or any domain name likely to be confused with or associated with Inmarsat.
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