Contents
Residential & Business Internet
All Residential & Business Internet customers
Details and Restrictions
This document describes our residential and business service plans.
Last updated: December 17, 2025.
Network Management Policy
This policy describes how we manage Viasat’s network to provide all customers with a high-quality online experience.
Last updated: June 14, 2023.
Acceptable Use Policy
This policy describes the acceptable use of the Viasat Internet services as well as permissible and prohibited conduct when using the services.
Last updated: June 13, 2023.
Residential Viasat Internet services
Customer Agreement (residential)
This agreement applies to all Viasat residential subscribers.
Last updated: February 18, 2026.
Data Allowance Policy (residential)
This policy applies to the Liberty, Basic 12 (excluding unlimited data version), Basic 25, Essential 10, Classic and Convenience Plans.
Last updated: February 18, 2026.
Unlimited Data Policy
This policy applies to Unleashed, Connection 25, Choice, Discovery, Viasat Essentials and unlimited data plans.
Last updated: August 20, 2025.
Bandwidth Usage Policy
This policy applies to the Freedom plans.
Last updated: April 11, 2023.
SMS Terms and Conditions
This document applies to your use of our text messaging option.
Last updated: March 21, 2018.
Viasat Mobile Application End User License Agreement
This agreement applies to your use of Viasat’s mobile application.
Last updated: June 7, 2018.
Viasat Shield Application End User Terms and Conditions
This agreement applies to your use of Viasat Shield application and service.
Last updated: September 1, 2022.
Business Internet service
Customer Agreement (business)
This agreement applies to all Viasat Business subscribers.
Last updated: August 27, 2025.
Data Allowance Policy (business)
This policy applies to the Viasat Business plans.
Last updated: December 17, 2025.
Europe
Information Security Policy for Euro Broadband Infrastructure Sarl (EBI) Distributors
This policy applies to EBI Distributors.
Last updated: February 1, 2023
Viasat EMEA Unlimited Data Policy for Distributors
This policy applies to Viasat distributors in Europe, the Middle East, and Africa.
Last updated: February 10, 2023
Spain
Legal documents relating to our Internet services in Spain.
Central & South America
Brasil
Legal documents relating to our Internet services in Brasil.
Mexico
Legal documents relating to our Internet services in Mexico.
In-flight Wi-Fi
Viasat In-Flight Wi-Fi Acceptable Use Policy
This policy outlines acceptable use of the in-flight internet service as well as permissible and prohibited conduct when using the in-flight internet service.
Last updated: April 29, 2021.
Advertising
Viasat Advertising Addendum to IAB Terms
Viasat addendum to standard terms and conditions for internet advertising for media buys one year or less.
Last updated: November 1, 2023.
Inmarsat
Customer terms & conditions
Inmarsat’s standard retail customer terms and conditions.
Last updated: April 2025.
Global installation & service terms & conditions
Standard terms incorporated into Global Installation & Service Partner agreements.
Last updated: June 2024.
Supplier terms
Standard terms incorporated into Inmarsat Purchase Orders.
Last updated: January 2022.
Inmarsat customer account request
Form required to be completed for all new customer account applications.
Last updated: November, 2024.
Terms and conditions for the Inmarsat Government customers
Inmarsat Fleet Hotspot and NexusWave Crew Hub Terms of Service Agreement
End user terms and conditions for maritime crew accessing the internet on vessels via Inmarsat’s Fleet Hotspot or NexusWave Crew Hub portals.
Last updated: March 2026.
Businesses (non-internet service)
Intelligent Edge Solutions
Viasat Energy Services
Viasat Enterprise
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