A single online environment to oversee your connectivity activity.
For onshore use
Fast, responsive, and intuitively designed, Inmarsat’s Self Service Portal offers the best experience for managing remote connectivity. It’s the latest innovation in our maritime software suite and comes seamlessly integrated as a standard feature across all Fleet Xpress packages.
Built for today’s maritime operations
Inmarsat’s Self Service Portal evolves to meet the dynamic demands of modern maritime businesses. Get real-time insights into your fleet’s location, connection quality, and cybersecurity status—essential for proactive management and smooth operations. With enhanced analytics and user-friendly controls, you can optimize your Fleet Xpress usage, improve cost-efficiency, and ensure your crew stays connected and secure wherever they sail.
All the information you need, right when you need it
Inmarsat’s Self Service Portal offers an intuitive, user-friendly dashboard giving you full visibility of your fleet’s connectivity and status.
No need to wait on customer support—access everything you need to monitor each vessel instantly, empowering you to make timely, informed decisions with confidence.
Self Service Portal key features
Cyber Secure
With single sign-on integration via Okta and Apigee, Inmarsat’s Self Service Portal seamlessly aligns with your existing cybersecurity protocols. Built to meet modern security standards for remote access, implementation is smooth and hassle-free—giving you peace of mind from day one.
360° view
Inmarsat’s Self Service Portal offers real-time monitoring of connection speeds (CIR and MIR), data usage, and vessel locations. Gain clear insights into onboard connectivity, helping you identify when upgrades or actions are needed to keep operations running smoothly and maximise the value of your Fleet Xpress service.
Finance-friendly
Self Service Portal makes invoice retrieval quick and easy, helping your team stay organised and on top of financial administration.
Efficient Vessel Support
Easily check the status of support cases and track open tickets, ensuring nothing is omitted for smooth and effective vessel support management.
For on board the vessel
Inmarsat Fleet Link’s intuitive dashboard provides crew with real-time visibility of satellite connectivity status, enabling quick issue resolution via an easy troubleshooting wizard, no need to contact Customer Support or onshore IT.
Its mobile and tablet-friendly design makes it simple to use anywhere on the vessel.
The Fleet Link advantage
Monitor onboard Fleet Xpress connectivity in real time
Identify satellite signal blockages, understand root causes — without relying on satellite connection. Crew can view connection status and if necessary, how to get back online.
View automatic switchovers to the FleetBroadband L-Band backup network.
Resolve issues independently using the built-in troubleshooting wizard and FAQs.
Quick downloads
Fleet Link troubleshooting guide
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