Fleet Care
Complete peace of mind that you will never be left unconnected. Round the clock maintenance, repair and support from anywhere in the world.
Set sail with complete confidence that your Fleet Xpress service will be maintained, repaired and supported anywhere in the world.
Maximising value from Fleet Xpress with Fleet Care service
Maximise your return on investment in our Fleet Xpress global broadband service through our comprehensive Fleet Care maintenance package, which helps to ensure optimal performance of your antenna and communication systems. Specifically designed for Fleet Xpress, the Fleet Care package helps keep your vessel’s communication hardware in optimal condition. Be confident that your vessel will always reach its operational potential, voyage after voyage, even after continuous exposure to the most extreme conditions.
Certified Global Service Network
Our technical knowledge and over 40 years of experience are the backbone of our renowned Inmarsat Training Academy, ensuring you have access to the best fully trained and accredited engineers.
With remote health checks including analytics and diagnostics, our teams can ensure your system is running to its optimum, and all this whilst your vessel is still out at sea. Identify potential issues before they get worse and extend the operational life of your equipment.
But rest assured you’ll always be in reach of our engineers in person exactly when you need them. Access our global network based in over 190 ports including Rotterdam, Singapore and Houston. Maximise your time in port with our professionally certified teams on-standby day and night.
No matter what equipment manufacturer you choose, whether you own or rent your hardware, we have you covered with two different service levels options. 24/7/365 maintenance, repair and support, giving you one less thing to worry about.
Fleet care locations
24/7 access to expert knowledge in more than 190 listed ports. See the full list of ports we operate at below.
Fleet Care features
1
Global service network – Over 190 listed ports, and managed warehouses in key location; Rotterdam, Singapore and Houston. Inmarsat’s global reach means you’re supported, wherever you sail.
2
Professionally certified engineers – In addition to Inmarsat’s internally qualified service engineers, there are over 250 certified service partner engineers around the globe who are trained and certified by Inmarsat.
3
Single point of contact – Fleet Care is fully managed end-to-end by Inmarsat, guaranteeing you seamless maintenance, repair and support, through a single point of contact.
4
Full coverage under a managed service – With a service level agreement in place, and a wealth of value added benefits, including spare-part replacement, on-board fault finding and no extra travel costs to over 80 ports worldwide*, you’ll have one less thing to worry about.
5
Protect your investment – Set sail for savings with a lifetime equipment warranty on purchased equipment and coverage for any hardware related value-added services, including labour costs for Fleet Edge migration or replacement.
*Premium Plan only
Fleet Xpress Perspectives
Quick downloads
Fleet Care service sheet
Service information sheet
Fleet Care subscription packages
Service information sheet
Related services
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