Australian customers can now access emergency services direct from Inmarsat's handheld satellite phone, IsatPhone Pro.
A new facility enables users located in Australia or its territorial waters (up to 200 nautical miles off-shore) to dial either 000 or 112 and be routed through to the local Australian emergency call centre.
Customers need take no action other than to ensure their phone is operating on the latest firmware – version 5.3.0, which was released earlier this year and supports the function.
The move to add emergency calling to the IsatPhone Pro service from 1 July is in response to a mandate from the Australian Communications and Media Authority.
It will pave the way for the satellite phone to be adopted by users in new market sectors across the region.
“We are proud to offer this essential service as part of the total Inmarsat IsatPhone Pro package to our customers in Australia,” said Ronald Spithout, President of Inmarsat Enterprise.
“IsatPhone Pro has gained a dedicated following in Australia since it was launched three years ago.
“It has been readily adopted by a diverse range of users – from weekend adventurers looking for a guaranteed connection in times of trouble to outback residents who have no other means of communication.
“The addition of an emergency calling service reinforces the message of safety and reliability to the users of this popular phone.”
The service is ideal for organisations adopting health and safety compliance – such as mining companies, as well as lone workers and medical and emergency support staff for whom access to 000 or 112 is crucial.
It will also boost the appeal of IsatPhone Pro in other markets, such as government, and among “grey nomads” – active retirees who take to the Outback in camper vans.
Ronald added: “Safety and mission-critical communications are considered long-term and important components of the Inmarsat portfolio.”
Emergency calling will only be available on IsatPhone Pro in Australia and will not feature on other Inmarsat services, such as BGAN.
Australian IsatPhone Pro customers should contact their service provider for more information.
IsatPhone Pro: www.inmarsat.com/isatphonepro