Insight | Delivering certainty in an uncertain world


Delivering certainty in an uncertain world


With a heritage that spans over 40 years, the largest, fully-funded technology roadmap in Inmarsat's history, and a reputation for delivering seamless, reliable connectivity when it matters most, Inmarsat CEO Rajeev Suri explains why customers across the globe can trust in Inmarsat for the long term, for certain.

Every day, millions of people, thousands of organisations and hundreds of governments around the world trust us to connect them when it matters most.

This is far more than a commercial transaction. They count on us when it simply must work. When lives depend on it, when communities rely on it, when whole endeavours are contingent on it. It is more than just reliability – it is certainty.

This means better outcomes for our customers, stakeholders, communities and our global digital society. It means delivering better futures by repeatedly stretching the boundaries of what is possible. It means helping to make our planet more efficient and productive, safer and sustainable. And all the while, bringing people together to address some of the world’s greatest challenges. Our certainty brings safety, courage and confidence.

That is not to say certainty comes easily. It requires an organisation with deep experience, obsessive commitment and complete focus. It requires Inmarsat.

How we create that certainty

Everything we do at Inmarsat - what we design, build, launch - is with the sole purpose of ensuring we can meet the connectivity needs of our customers not just today, but to the 2030s, 2040s and beyond. Our innovations are always ahead of the curve. We anticipate connectivity requirements before the demand is even realised. And our technology roadmap and ORCHESTRA network ensure we can do that with the certainty that is synonymous with the Inmarsat name.

Our ORCHESTRA vision recognises that as this demand grows and applications become ever more complex, the best way to meet customer need is by intelligently orchestrating connectivity across multiple frequencies, orbits and technologies. As an experienced, global, multi-frequency operator no-one is better placed to deliver this. We have already demonstrated our capability through the European Aviation Network and Fleet LTE, for example.

A core pillar of ORCHESTRA is unquestionably our ELERA L-band network. It remains a key strength. Through its 99.9% availability, ELERA has immense potential as a springboard for innovation and a means of unlocking value. Going forward, we will leverage this unique spectrum position to accelerate our efforts in areas like satellite-to-mobile and advanced air mobility.

We remain committed to this journey and have advanced in several areas, including proof-of-concept testing for 5G mesh, and of course, progressing our geostationary Earth orbit (GEO) and highly elliptical orbit (HEO) satellite roadmap.

This year, as well as assessing the best path forward on the LEO component of ORCHESTRA, we expect to achieve further milestones, including our first I-6 satellite entering service. We are also working to incorporate new, hyper-intelligent software-defined wide area network (SD-WAN) technology into our offering.

This blend of owned and partner assets, seamlessly integrated into one simple service for our customers, is what we call intelligent orchestration. And this is very much where we see the future of our business: as the world’s leading multi-network communications company.

Everything we do at Inmarsat - what we design, build, launch - is with the sole purpose of ensuring we can meet the connectivity needs of our customers not just today, but to the 2030s, 2040s and beyond.

Rajeev Suri, Inmarsat CEO

Looking forward with certainty

The rate of change in our industry is only going to accelerate. And simply keeping up is not an option. We must remain on the front foot and drive innovation. But looking forward, I believe we must also focus on what makes us strong and distinct as a business.

After two years’ sustained performance, we are a business with renewed momentum. We had an excellent 2022, and more importantly, we have delivered real value for our partners and customers, despite macro-economic and political headwinds. That is no mean achievement.

And we continue to lead the industry on multiple fronts, strengthening our reputation at the forefront of the space sector. Through our technology with the announcement of ORCHESTRA, the first-of-its-kind multi-orbit and terrestrial network. Through our commitment to being a sustainable operator, building and launching the first satellite to be certified as a CarbonNeutral® event, in accordance with the CarbonNeutral Protocol. And through our deep-rooted purpose, based on our strong heritage of connecting the world for good for over 40 years.

We have also fought for what we believe is right. We have led the industry on space sustainability, made tangible progress on our Net Zero goals and shone a light on the enormous decarbonisation potential of satellites.

Our ground-breaking report 'Can space help save the planet?', in association with the world-leading sustainability experts Globant, revealed that satellite-enabled technologies are already reducing global CO2 emissions by 1.5 billion tonnes every year. However, if current and nascent satellite technologies were universally adopted, this figure could rise to 8.8 billion tonnes and bring Net Zero 2050 targets forward by 10 years. This is a compelling study and one that drives us even harder to bring space sustainability to the top of the agenda for governments and regulators around the world.

We can never rest on our success, of course. Instead, we enter a new chapter for our business with increased determination. Whatever happens in the global economy, we will continue to provide the world with certainty, wherever and whenever it matters.

About the author

Rajeev was appointed as Inmarsat’s Chief Executive Officer in March 2021. He joined Inmarsat from Nokia, where he was most recently President and Chief Executive Officer. From 2009 to 2014 Rajeev was Chief Executive Officer of Nokia Solutions and Networks. During his tenure as CEO, he transformed Nokia into a top two telecommunications infrastructure company, led the consolidation of the sector from ten to three major players, positioned Nokia as a leader in a world connected by 5G and shaped by increasing digitalisation and automation. 

Rajeev has lived and worked in the Middle East, Asia, Africa and Europe. In March 2021, he was reappointed as a Commissioner of the United Nations Broadband Commission and in March 2022 he was elected new Chair of the Global Satellite Operators Association (GSOA).