Always-on connectivity

Providing the most innovative system in aviation, Inmarsat’s SwiftBroadband-Safety (SB-S) provides an always-on, always-secure broadband platform to deliver communications and information to the flight deck helping pilots and flight crew make decisions that will save the airline time and money, and boost operational efficiency of all aircraft.

Broadband connectivity is fast becoming a catalyst for change in day-to-day airline operations. Just as connectivity is revolutionising our everyday lives at work and home, airspace users are seeking the same solution for the cockpit. With the capability to increase connectivity in the cockpit comes a number of exciting new safety and operational features and applications, limited only by the speed at which they can be imagined and developed.

Reduce fuel burn with instant decisions

Forget the paper trail: Electronic Flight Bag (EFB) operations should be about getting instant information to make on-the-fly changes. If a storm hits at 35,000 feet, rerouting information is instantly available to help the flight crew make the most efficient decisions wherever they are. Inmarsat’s SB-S allows airlines to fight back on fuel burn and generate more average revenue per user (ARPU) while in the air. Less fuel burned also saves the environment from unnecessary emissions, shrinking aviation’s carbon footprint globally.

Cut the cost of faults

If a non-critical fault or failure happens in the sky, Inmarsat’s SB-S can alert ground crews to the problem before it affects the flight. Applications that interface to aircraft, engine and other systems enable real-time diagnostics, allowing for ground crews to pre-arrange the right parts, equipment and personnel at the gate, keeping turnaround times on schedule and asset utilisation up. This means faster maintenance times, fewer penalties for delayed flights and a more transparent fault tracking process for airlines. The aircraft can be back in the air in no time, generating income without a hitch.

More flights, more revenues

SB-S allows positional report ‘pings’ to be sent from the cockpit to the ground more often, helping air traffic controllers stay aware of the aircraft’s location at all times. Satcom cockpit services will soon enable reduced separation standards and safely allow planes to fly closer to one another. This means more flights can be in operation at any time on high-value routes, generating more income and keeping passengers loyal to the airline with the most flights.

Putting the passenger at the heart of operations

Airline passenger experience is crucial for brand building, loyalty and increasing revenues. SB-S helps flight crews provide real-time information to passengers, like tracking weather conditions on the ground or a diagnosis of an illness via a telemedicine video link. This can reduce the frequency of diverted flights. Combined with our GX Aviation cabin broadband, powered by the Global Xpress Ka-band network, we can offer the most impressive overall experience for everyone and reduce operational costs on the way.

Keeping safety data safe and secure

Inmarsat is the only owner-operator of services that deliver connectivity to both the cockpit and the cabin. We provide a secure broadband connection to the cockpit, segregating regulated flight safety services and cabin communications for passengers. This data segregation creates a virtual “fortress door,” ensuring the highest levels of information security. While offering a robust level of encryption and security, it also means that the demand for passenger or other data will not affect the safety-critical cockpit data.

Offering the biggest operational impact with minimum effort

SB-S offers a truly connected aircraft and helps flight crews every step of the way. Combined with our cabin services, it offers an all-in-one solution to boost passenger experience, safety and ultimately, make airlines more profitable through real-time, key insights that can’t be found any other way.

We have the scale and flexibility to transform a company’s entire in-air infrastructure, offering services to more aircraft and passengers than any other provider. We’re also constantly innovating, joining forces with some of the most respected companies in aviation to continue our drive for service and safety excellence on all flights.

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