Safety is in our DNA – we were set up in 1979 by the International Maritime Organization (IMO) to provide reliable satellite safety communications.
When disaster strikes – a catastrophic storm, a collision, a medical emergency – mariners know that they can rely on our safety services to get help fast.
We’ve continued to ensure our safety services go above and beyond the IMO’s Safety of Life at Sea (SOLAS) and Global Maritime Distress and Safety System (GMDSS) requirements – by, for example, exceeding the demand for satellite and ground network availability of 99.9 per cent.
Today, over our L-band network, we support both SOLAS and non-SOLAS vessels and some 1.2 million seafarers depend on us for a communications lifeline that is reliable and unaffected by bad weather.
Inmarsat shore-to-ship Maritime Safety Information urgency and distress priority communications are free of charge.
The GMDSS is an international safety system, which uses satellite and terrestrial technology and ship-board radio systems to prevent accidents from happening and to automatically alert the rescue authorities and nearby vessels quickly in an emergency.
Under the Safety of Life at Sea (SOLAS) convention, cargo ships of 300GRT and upwards and all passenger ships on international voyages must be equipped with satellite and radio equipment that conforms to international standards.
Ships with GMDSS-compliant Inmarsat terminals can send an alert by pressing a Dedicated Distress Button (DDB). The alert is given the highest priority over the Inmarsat network and is automatically routed to an on-shore Maritime Rescue Co-ordination Centre (MRCC). Ships can also send detailed distress messages, which are prioritised.
Our satellite communications systems make it possible for a ship sending a distress alert to be contacted by the MRCC to check that it is not a false alarm before search and rescue operations are triggered.
Our FleetBroadband Voice Distress service provides priority call access, interrupting all non-emergency calls as soon as the Dedicated Distress Button is pressed. The ship is connected to an operator at one of four MRCCs strategically located around the globe. This service is enabled by fitting an equipment add-on to Cobham SATCOM’s SAILOR FleetBroadband terminal or JRC FleetBroadband systems. Urgency priority calls to an MRCC for medical advice, medical assistance and maritime assistance can also be made via our 2-digit dial codes free of charge.
All FleetBroadband terminals support as standard the free 505 Emergency Calling service, which routes a call to the appropriate MRCC but does not have priority over other voice traffic. To be put straight through to search and rescue, mariners simply dial 505 (just think SOS).
DAYS HRS MIN SEC