About Inmarsat

Inmarsat was formed in 1979 and has been at the forefront of global mobile satellite communications ever since. We are the leading provider of voice and high-speed data communications for users on land, at sea and in the air. Inmarsat plc. is a FTSE 250 company with a profitable track record and significant growth aspirations. We operate in over 80 countries with more than 40 offices worldwide. The next few years will see the exciting realisation of business opportunities on Inmarsat’s existing fleet of 10 satellites, following the successful launch of Alphasat (a joint venture with the European Space Agency) and our $1.2 billion launch of our next generation satellites and services (Global Xpress).

Primary role purpose

Inmarsat has been at the forefront of global mobile satellite communications for over 30 years, offering a range of voice and high-speed data communications for users on land, at sea and in the air. Inmarsat’s Broadband Global Area Network (BGAN) System offers high availability packet switched services, circuit switched services and value added services using a fleet of L-band satellites. A large and varied portfolio of mobile satellite terminals specialized for Maritime, Aeronautical and Land applications deliver services to subscribers. Inmarsat also provides a global service to handsets called GSPS. BGAN products and services are regularly enhanced and optimized to meet new subscriber requirements.

In August 2010, Inmarsat announced a US$1.2 billion investment in a new constellation of three Ka-band satellites and supporting ground infrastructure. This new network, Global Xpress (GX), will deliver seamless global coverage, unprecedented broadband speeds and offer unparalleled access to myriad application and entertainment services to Inmarsat partners and subscribers.

As a member of the Enterprise Product & Service (P&S) team, the successful candidate will lead internal and external stakeholders in the development, implementation, integration, and worldwide deployment of both L-band and GX products and services to Enterprise markets.

This Product Management role encompasses leading and managing critical elements of the Enterprise P&S portfolio leading to successful launch, including the requirements process and integration of partner systems and applications. A track record of working with distributed teams and meeting established deadlines for program milestones are essential, as well as experience delivering network solutions to the Enterprise market. Preference will be given to candidates with in-depth experience in mobile satellite communications (SATCOM) similar to Inmarsat L-band BGAN offerings.

Key Responsibilities

Engage internal and external stakeholders, as well as leverage industry experience and contacts, to:

  • Develop, define, document and manage Enterprise Product and Service requirements to exceed Business Unit, partner and subscriber expectations
  • Qualify, integrate and support existing and new Value Added Resellers (VAR) and Distribution Partners (DP) to drive wholesale distribution
  • Include and align Enterprise projects with the P&S roadmap, planning acquisition/development, schedule and launch, monitoring progress, identifying dependencies, as well as risks and options for resolution/mitigation
  • Provide subject matter expertise on satellite terminals, ancillary products, including the installation and operating environment, interfaces, maintenance and regulatory considerations
  • Provide subject matter expertise on network applications and protocols, as well as commercial enterprise information assurance/security best practices
  • Provide subject matter expertise on Satellite Services including in-depth knowledge of the service capabilities and use cases
  • Provide P&S technical information to assist the Enterprise business unit and marketing team to develop market messaging, collateral materials and bid and proposal (B&P) responses to commercial opportunities
  • Coordinate partner pilot programs with Inmarsat’s Enterprise business unit, operations, and customer support to drive market adoption through effective, reliable demonstration of Inmarsat capabilities to prospective VARs, DPs, subscribers and users
  • Lead Enterprise P&S engagement with technology partners, VARs and application developers to assess market adoption progress, as well as evaluate issues, market challenges and new requirements, with incorporation of approved changes to the roadmap
  • Prepare whitepapers and presentations on Inmarsat BGAN competitive positioning, new technology advances, applications and operations use cases
  • Examine products, documents and collateral and monitor work processes to assess completeness, accuracy, and conformance to standards and specifications, ensuring that P&S documentation is reviewed, approved and kept under revision control
  • Support the develop of technical proposals for capability development/acquisition
  • Lead the solution definition for new or updated products and services including functional, process and performance definition using various methods such as use cases and modeling
  • Define, plan and Lead pre-study or concept study activities as vehicles for solution definition and understanding
  • Define P&S performance metrics and maintain data on market delivery to ensure progress to plan is being met

Essential Knowledge and Skills

  • Bachelor’s degree in a field related to wireless communications
  • Technical background and experience in mobile satellite communications (SATCOM) and satellite telephony services
  • Demonstrable effective project leadership and successful delivery and rollout of network solutions meeting/exceeding technical and financial performance objectives
  • Ability to work independently and flexibly, organizing and leading the execution of project tasks across multiple internal and partner teams
  • Experience with the processes for specification, selection, procurement, certification and rollout of managed communications solutions
  • Excellent spoken and written communication in the English language, as well as the ability to raise action points with clarity and confidence in the presence of senior management
  • Demonstrated technical writing ability in the English language and delivery of high quality work product suitable for external technical and marketing communications

Key Inmarsat Qualities

Inmarsat employees aspire to certain behaviours which support our wider corporate values, and lie at the heart of our continued success as an organisation. In this position, the following qualities are paramount:

Solution Focus: The individual will remain focused on the ‘end game,’ and delivery of practical solutions in line with market requirements and leveraging the latest technology advances. He/she will resourceful in striving for continuous improvement.

Best Value: Delivering against program objectives. The right individual will define innovative solutions and carefully consider investment of resources to maintain and enhance Inmarsat’s reputation.

Inspired Communication: Strong and positive communication skills in a variety of media are essential, while placing high value on listening to Inmarsat internal stakeholders and partners and assessing their needs in order to develop solutions. The candidate will need to engage professionals in groups and individually to develop strategic partnerships, and inspire Inmarsat distribution partners towards successful integration and deployment of Inmarsat Products and Services for Enterprise market segments.

Other relevant information: Given the scope and responsibilities of this role, the successful candidate will potentially need to access International Traffic in Arms Regulations (ITAR)-controlled information. Successful applicants will therefore be required to provide personal information, including place of birth and all citizenships/passports, to ensure compliance with United States export control requirements.

Contact Details

Contact NameLynn Panton
Contact Job TitleRecruitment Manager
Contact AddressInmarsat, 99 City Road, London, EC1Y 1AX
Contact Tel
Contact Fax
Contact Emailrecruitment@inmarsat.com
Contact Note