Inmarsat C

Product support

This section offers a range of user guides, technical advice and other customer support material for you to browse online or download. If you can't find what you are looking for here, please check below for your best point of contact to assist you further. 

Support for Land Earth Station Operators

As a wholesaler of satellite airtime, Inmarsat provides comprehensive online and telephone support to Land Earth Station Operators (LESOs), who manage the gateway between our satellite network and the terrestrial telephone and data networks.

Support for customers

If you're using an Inmarsat terminal and experience problems with any aspect of the service, you should always contact your equipment supplier for customer support first.

However, in an emergency, the Inmarsat Customer Services Technical Helpdesk is available to assist with urgent enquiries.

To contact Inmarsat Customer Services:

Tel: +44 (0)20 7728 1020
Email: customer_care@inmarsat.com
Fax: +44 (0)20 7728 1142

Inmarsat also produces a range of materials online to help guide and support both service providers and end-users, including:

Activation
Getting started
User Guides
FAQs
Troubleshooting