FleetBroadband
Product support
This section offers a range of user guides, technical advice and other customer support material for you to browse online or download. If you can't find what you are looking for here, please check below for your best point of contact to assist you further.
Support for Distribution Partners
As a wholesaler of satellite airtime, Inmarsat provides comprehensive online and telephone support to its Distribution Partners.
Distribution Partners (DPs) have direct access to our powerful business support tool. This delivers a wide range of online services, including instant terminal activation and access to our in-depth knowledge database.
Support for customers
If you're using an Inmarsat terminal and experience problems with any aspect of the service, you should always contact your equipment supplier for customer support first.
However, in an emergency, the Inmarsat Customer Services Technical Helpdesk is available to assist with urgent enquiries.
To contact Inmarsat Customer Services:
Tel: +44 (0)20 7728 1020
Email: customer_care@inmarsat.com
Fax: +44 (0)20 7728 1142
Inmarsat also produces a range of materials online to help guide and support both service providers and end-users, including:
